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1st time user, where did my photo's go???
Last Post 31 Jul 2008 08:33 PM by Keith Tuomi. 2 Replies.
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dirkbb
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30 Jul 2008 11:07 PM  
HI,

I just registered and submitted 2 photos. They are important to me and I feel they will sell. The box for submission said once you are done close and then you can describe. Well it finished and I closed it and my discriptions shows zero? What happened? Do I need to wait? Please let me know about the time frame as I hope I didn't take the time to do this with a dissapointing result.
dirkbb
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31 Jul 2008 06:29 PM  
Hard to beleive that 41 one people have looked at my message here and no one has even attempted to help....
Keith Tuomi
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31 Jul 2008 08:33 PM  
Hi,

Welcome! Sorry for the delayed response, for fastest support about specific issues, it is always best to create a Help Ticket.

The new Submissions page has been live for only a week or so, so I think the 41 people viewing your message may themselves not have been 100% confident to offer an answer. :)

Once you describe a file, it moves on to the 'Pending' section. This means it has been finalized by you, and is waiting for our Reviewers to check it over. There is a bit of a backlog at the moment, because our new submissions page is working so well, that we are getting a higher than normal volume of submissions.

On the plus side, we are actively recruiting extra Reviewers to meet the demand.

I hope this helps, let me know if I can clarify further.




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