Hi guys, for my future reference:  I had a couple dozen photos in my describe area. Many were old and didn't have keywords, and I had to attach model releases etc.  They were recently all pushed through and many rejected for model release.  Now that I have a better feel for Zym there were others sitting in that pile that I was hoping to delete.  I am just surprized that photos from my describe area were reviewed BEFORE I used the "submit" feature.  Is this normal?

1.  I guess in the future do I need to "describe" my uploads immediatley, or were these photos grabbed from describe when they shouldn't have been? 

2.  I have some of Igorad's photos in my art manager, would you like a screenprint?

3.  How do I add missing keywords?  It's too much to expect your editors to add keywords, but I'm looking at one of those photos and I think an editor may have.  That's too much additional work to expect from your editors! 

Site suggestions:

4.  A feature that would kick rejects like "missing keywords"  or "please attach a model release" back to the describe area would be helpful, you already have all my missing releases and I could do fix that in a blink.  Now I must upload again and an editor must review again. 

5.  I had wondered if I had "submitted" a couple shots without attaching MR but was unable to check.  I know you have your reasons to restrict editing after submit, but I do believe that you would save a lot of editors' time and salary by permitting us to tweak our submissions while pending.

6.  Would you consider making the refused files area a clickable thumbnails area in the future?  It is so darn difficult to navigate, and also very slow.

Thanks for clearing my cue, LOL, even the describe one! 

Hi, me again. I now think my non released photos came from my submitted queue but I am still curious if the pending photos were meant to be reviewed or if it was a glitch, then I will work on it a little faster in the future.

My wish list would also include a "Attach descriptions AND submit" all-in-one button. I know that a few of my photos I hit submit when I should have hit attach descriptions.

P.S. I hope my tone doesn't sound negative, it's not meant to be - I'm a big Zymfan.

Hi Lorraine,

First off, as you may notice, i'm testing our new 'move message' function - this forum is a better fit for this subject matter.

1. We discuss this issue a lot amongst the Reviewer team, it may be the case that someone uploads one weekend, with the intent to describe them when they have some time the next weekend. Recently we've just been contacting the Artists who may have really old stuff lying around that we'd love to review, but is missing a release or keywords.

We are still in a transition period from the 'old submissions page' to the new one but it looks like we are wrapping up any stragglers. Communications with the Artist like this message, and the code/layout of the Submissions page are steadily converging to the point where I hope it is dead simple for all.

2. Seeing this problem occur again has given me the log info needed to ID and kill it, you should not be seeing that issue in your port again, sorry!

3. We make a judgement call on the keywords, we pay the Reviewers extra if they offer to take care of a large amount of missing keywords. We have some interesting keywording tools in the works as well.

Currently you can add keywords at two points: in the IPTC metadata before upload, or, one by one or copy n paste a batch of comma or semi-colon separated words in the 'Describe' area.        The keywording option for already live files in the Art Manager is offline pending the new version of the Art Manager page.

4. Yes the function to move the files back to Describe in case of an easily resolvable problem like releases or keywords, is in our issue tracker and in the works. We don't lust after repeat uploads and reviews for the same files, just as much as you don't. :)

5. That's a tough one to code. When you consider our end goal is to have sub-hour approval times, it's hard. The main issue, code wise, is that a lot of the 'what file is the member/reviewer selecting' is done on their own desktop computer.  So lets say a Reviewer has already picked up one of your files and has been working on it for 10 minutes (a very long time by review standards, but possible..).    Then Pixart comes along and says 'hey, I need that file back'.     Not only would it be logisitically difficult, there would be no easy way programming-wise to notify one the Reviewer that the member needs the file back.

This is why Zymm 2.0 will be a nationwide chain of Starbucks-like retail outlets - this internet stuff is sometimes more difficult then just sitting around in an office and working with people. :)

6. Yes I agree the reject slider navigation is not as usable as it first seemed. I guess on the bright side it slows people down from getting too angry at reviews too quickly. :)


Second msg: I think you will still run into the same issues that people simply click the wrong button sometimes. Even with graphic separations, popup warnings, etc. there will still always be false clicks. This is why your suggestions of a 're-Describe' possibility makes a lot of sense. We will continue to take in all these suggestions and work to smooth the Submissions page out.

Thanks Keith for your indepth response, and thanks for moving this thread - I realized too late it was posted in the wrong spot.

Lorraine